Privacy Policy for Utivilla

Effective Date: April 26, 2025

Welcome to Utivilla Chat! This Privacy Policy explains how Utivilla Corporation ("Utivilla," "we," "us," or "our") collects, uses, discloses, and protects information about you when you use our Utivilla Chat service, including any associated websites, mobile applications, and features (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve the Service. The types of information we collect include:

• Personal Information You Provide:
  • Account Information: When you register for an account, we collect information such as your name, email address, username, and password.
  • Profile Information: You may choose to provide additional profile information, such as a profile picture or status message.
  • Communications with Us: If you contact us for support or other inquiries, we collect the information you provide in your communications (e.g., email address, content of inquiry).
  • Payment Information: If you make purchases related to the Service (if applicable), we or our third-party payment processors may collect payment details (e.g., credit card number, billing address). We do not store full credit card numbers ourselves.
• Information We Collect Automatically (Usage Data):
  • Log Information: We automatically log information about your use of the Service, including your Internet Protocol (IP) address, browser type, operating system, device identifiers, access times, pages viewed, links clicked, and the page you visited before navigating to our Service.
  • Device Information: We collect information about the computer or mobile device you use to access our Service, such as the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Usage Patterns: We collect information about how you interact with the Service, such as features used, frequency and duration of activities.
  • Cookies and Similar Technologies: We use cookies, web beacons, local storage, and similar technologies to collect information about how you use the Service, maintain your session, analyze trends, administer the Service, and personalize your experience. You may be able to control the use of cookies at the individual browser level.
• Communication Content:
  • Messages and Files: We collect and store the content of messages you send and receive, including text, images, videos, files, and other information shared through the Service, in order to deliver them and provide the Service features. Please be mindful of the information you share. [Optional: Add information about end-to-end encryption if applicable, e.g., "Certain communications may be protected by end-to-end encryption, meaning we cannot decrypt the content."]

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To operate, maintain, and provide the features and functionality of the Service.
• To authenticate users and process transactions.
• To improve, personalize, and develop the Service and new features.
• To communicate with you, including sending service-related messages, security alerts, support responses, and (with your consent where required) promotional materials.
• To monitor and analyze trends, usage, and activities in connection with our Service.
• To detect, investigate, and prevent fraudulent transactions, security incidents, and other illegal or prohibited activities, and enforce our Terms of Service.
• To comply with legal and regulatory requirements.

3. Sharing Your Information

We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect:

• We do not sell your personal information.
• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., hosting providers, cloud storage, analytics providers, payment processors, customer support tools). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements and Safety: We may disclose your information if we believe disclosure is necessary or appropriate to: (a) comply with applicable laws, regulations, legal processes, or governmental requests; (b) enforce our Terms of Service or other agreements and policies; (c) protect the rights, property, or safety of Utivilla, our users, or the public; or (d) detect, prevent, or otherwise address fraud, security, or technical issues.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction. We will provide notice (e.g., via email or a prominent notice on our website) if your information becomes subject to a different privacy policy.
• With Your Consent: We may share your information for other purposes disclosed to you at the time we collect the information or pursuant to your consent.
• Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you for research, analysis, or other purposes.

4. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, alteration, or destruction. These measures may include encryption, access controls, and secure storage practices. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information. You are also responsible for maintaining the security of your account credentials.

5. Your Choices and Rights

You have certain choices regarding your information:

• Account Information: You can typically review and update your account profile information by logging into your account settings within the Service.
• Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
• Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.
• Data Access, Correction, and Deletion: Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. Please contact us at the email address below to make such requests. We will respond to your request in accordance with applicable law, subject to certain limitations (e.g., legal retention requirements, ongoing service needs).

6. Children's Privacy

Our Service is not directed to individuals under the age of 13 (or a higher minimum age threshold where applicable law requires). We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the choices available to you. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Utivilla Corporation
Mailing Address: 1942 Broadway St. STE 314c, Boulder, CO 80302
Email: support@utivilla.com